We are pleased to introduce you to the LifeWorks program provided by Morneau Shepell. LifeWorks will replace the program previously known as Posaction Plus.
LifeWorks will be available to eligible members and their eligible family members as of March 1, 2021.
What is staying the same
Members will continue to have up to 12 hours of counselling for the school year (September 1 – August 31). (This program is in addition to what may be offered by the school board/employer. Some boards may also have partnered with Morneau Shepell for their Employee Assistance Program (EAP). This program is separate from the school board/employer’s plan).
Members should use the same phone number as they did for Posaction Plus to access counselling services (EN: 1-800-668-0193/FR: 1-800-361-9669).
What is new
There are many new features offered by LifeWorks that members can access for their mental and physical well-being.
- Members can chat online to book a service or for immediate clinical consultation 24/7.
- In addition to articles, the new LifeWorks website offers videos, podcasts, assessments, toolkits and access to the CareNow program (specialized self-help resources to help with anxiety, depression and stress).
- LifeWorks is also accessible on a mobile device by downloading LifeWorks from Google Play or the App Store.
- Members will need the NEW login and password information to log in to LifeWorks. This information can be found in the attached poster.
To learn more about LifeWorks, check out this video.
Who to call for help
If members require technical assistance or a password reset, they can visit www.help.lifeworks.comand submit a request.